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filler@godaddy.com
Welcome to 5D Publishing. By accessing or using our website, products, and services, you agree to comply with the following Terms and Conditions. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By using our website, purchasing our products, or engaging with our content, you acknowledge and agree to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website constitutes acceptance of the updated terms.
2. Intellectual Property
All content on this website, including text, images, graphics, logos, and digital downloads, is the property of 5D Publishing or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any content without express written permission from 5D Publishing.
3. User Conduct
You agree not to:
Use our website or services for unlawful purposes.
Interfere with or disrupt our website's security or functionality.
Attempt to gain unauthorized access to our systems.
Post or transmit any content that is defamatory, offensive, or infringes on intellectual property rights.
4. Purchases and Payments
All purchases made through our website are final unless stated otherwise.
We reserve the right to refuse or cancel orders at our discretion.
Prices, product availability, and promotional offers are subject to change without notice.
5. Limitation of Liability
5D Publishing is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
We do not guarantee that our website will be error-free, uninterrupted, or free of harmful components.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices. Visiting these sites is at your own risk.
7. Privacy Policy
By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your information.
8. Termination
We reserve the right to terminate or suspend access to our website and services for violations of these Terms and Conditions without prior notice.
9. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the law.
At 5D Publishing, we strive to provide high-quality products and services. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
Refunds are available for specific products and services under the following conditions:
Physical Products (Books, Merchandise, etc.): Eligible for a refund within 30 days of purchase if returned in unused, original condition with proof of purchase.
Digital Products (E-books, Digital Downloads, etc.): Due to the nature of digital content, all sales are final and non-refundable unless technical issues prevent access to the product.
Pre-Orders: Refunds for pre-ordered items are allowed up until the release date. After release, standard refund policies apply.
2. Refund Process
To request a refund, please follow these steps:
1. Contact our support team at chris@explore5d.com with your order details and reason for the request.
2. If applicable, return the product to the provided address.
3. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
4. If approved, the refund will be processed within 5-10 business days to the original payment method.
3. Non-Refundable Items
Refunds will not be issued for:
Items that are damaged, used, or missing parts not due to our error.
Gift cards or promotional items.
Final sale or clearance items.
4. Exchanges
Exchanges are available for defective or damaged products. Contact our support team within 7 days of delivery to initiate an exchange.
5. Late or Missing Refunds
If you haven’t received your refund within 10 business days, please:
1. Check your bank or payment provider.
2. Contact your credit card company, as processing times may vary.
3. If the issue persists, contact us at [Insert Contact Email] for further assistance.
6. Changes to this Policy
5D Publishing reserves the right to modify this Refund Policy at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
7. Contact Information
For any refund-related inquiries, please reach out to us at:
Email: chris@explore5d.com
By making a purchase from 5D Publishing, you acknowledge and agree to this Refund Policy.
5D Publishing
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